RIGHT TO INFORMATION ACT, 2005
17 items (manuals) prescribed in clause (b) sub-section 1 of section 4 which every
public authority is required to publish within one hundred and twenty days
from the enactment of the Act
I. Particulars of organization, functions & duties
Indian Railway Catering and Tourism Corporation Ltd (A Government of India Enterprise) . has been set up by the Ministry of Railways with the basic purpose of hiving off entire catering and tourism activity of the railways to the new Corporation so as to professionalise and upgrade these services with public-private participation. Rail based Tourism in India will be the specific vehicle for achieving high growth in coordination with state agencies, tour operators, travel agents and the hospitality industry. A dynamic marketing strategy in association with public and private agencies, tour operators, transporters, hoteliers and local tour promoters is on the anvil. Indian Railways span global volumes in hospitality and catering sectors with services provided to 13 million passengers everyday.
Mission :
"Enhance customer
services and facilitation in railway catering, hospitality, travel and tourism
with best industry practices".
Objectives:
(1) To be a
customer friendly company through constant innovation, technology driven and
human resource development.
(2) Optimise
resources, increase manpower productivity through quality product vending and
innovative marketing strategies.
(3) Upgrade and consolidate catering services in the organized sector.
(4) Expand areas of
core competencies, enhance business opportunities through efficient public -
private partnerships to maximise generation of resources.
(5) Imbibe strong and ethical work culture through teamwork, build and
reposition Indian Railways in the emerging services sector.
(6) Evolve high standards of business ethics, quality management and effective
cost control measures.
(7) Concern for the environment and heritage.
II. Powers and duties of Officers and employees
IRCTC Ltd. is registered under the Companies Act, 1956 and operates as a Public Sector Enterprise under the administrative control of the Ministry of Railway The powers of company officials have been defined in the “Schedule of Powers”. The duties are assigned from time to time depending upon their cadre & department in which they are posted.
III. Procedures followed in the decision making process including channels of supervision and accountability.
This is as per organizational hierarchy & organization Structure
IV. Norms set by IRCTC for the discharge of its functions
It is as per the mission & objectives of the company.
V. The rules, regulations, instructions, manuals and records, held by IRCTC or under its control or used by its employees for discharging its functions
IRCTC follows rules/regulations approved for implementation in the company. Some of the important documents for this purpose are:
Memorandum of Association and Articles of Association
HRD policies & Rules.
CVC /DPE/DOPT & other Govt. Instructions
VI. Statement of the categories of documents that are held by IRCTC or under its control
IRCTC holds the commercial & operational documents related to the business operations of the company as well as data of its employees.
VII. The particulars of any arrangement that exists for consultation with or representation by the members of the public in relation to the formulation of its policy or implementation thereof
IRCTC Ltd. is a Central PSE under the administrative control of the Ministry of Railway & is registered under the Companies Act. The Company has constant interaction with Indian Railways/Govt. Departments/Committees. CVC /DPE/DOPT & other Govt. Instructions are guiding factors for formulation of its policy or implementation thereof.
VIII. Boards, Councils, Committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meeting of those boards, councils, committees and other bodies are open to the public or the minutes of such meeting are accessible for public.
IX. Directory of Officers:
|
S.No. |
Name of the GGM/DGM/Manager |
|
1 |
Mr. Nalin Singhal, M.D. & Director(T&M) |
|
2 |
Mr. V. R. Gupta, Director (Fin.) |
|
3 |
Mr. Vinod Asthana, Dir (CS) |
|
4 |
Mrs.S.S.Pujari, CVO |
|
5 |
Mrs. Vijaya Sinha, GGM (DCS) |
6 |
Mr. M.P. Mall, GGM (Fin) |
7 |
Mr. N.K. Jain, GGM (HRD) |
8 |
Mr. B.K. Aggarwal, GGM (Services) |
9 |
Mr. Prem Narayan,GGM(P&Q) |
10 |
Mrs. Rajni Hasija, GGM (IT) |
11 |
Mrs. Amritbir Kaur Brar, GGM (LCS) |
12 |
Mr.Ashok Choudhary, GGM (Tourism) |
13 |
Mrs. Vandana Bhatnagar, GGM (Railneer) |
14 |
Mr. Sanjay Aggarwal- GM (Operation) |
15 |
Mr.Pankaj Motwani, AGM(IT) |
16 |
Mr. R.K. Malhotra,,Jt.GM-HRD |
17 |
Mr. Rakesh Gogia, AGM(Fin.) & CS |
18 |
Mr. Shashank Shekhar, DGM(TM) |
19 |
Mr.Rakesh Kumar. DGM(HRD) |
20 |
Mr. Ajay Kr. Sharma, DGM(Quality) |
21 |
Mr. Sudhir Warrier, DGM(Quality) |
22 |
Mr. Arun Srivastava, DGM(Tourism) |
23 |
Mr. Anil Gupta, Manager (Catering) |
24 |
Mr. S.C. Dubedi, Dy. CVO |
25 |
Mr. SA Rahim, SVO |
26 |
Dr. Pradeep Chaudhary, Manager (Rajbhasa) |
27 |
Mr. U.K Singh, Manager (Legal) |
28 |
Mr. Gurpreet Singh , Manager (Legal) |
|
|
North Zone |
29 |
Mr. Vishnu Kumar, GGM (NZ) |
30 |
Mr.S.S.Aggarwal, DGM(Catg.)/NZ |
31 |
Mr.N.P.Sharma, DGM(Fin.)/NZ |
32 |
Mr.Vijay Kumar, DGM(HRD)/NZ |
33 |
Mr.K. M. Tripathy, (CRM, Lucknow) |
34 |
Mr. Mrityunjay Verma, DGM (Tourism)/ NZ |
35 |
Mr. Ravinder Goel, CRM (Jaipur) |
36 |
Mr.Sanjay Arora, JGM/NZ/New Delhi |
37 |
Mr. Aneet Dulat, CRM(Chandigarh) |
|
|
West Zone |
|
38 |
Mr. R.D. Sharma, GGM (WZ) |
|
39 |
Ms.Bela Meena, JGM-I(WZ) |
|
40 |
Mr. R.H.Singh, JGM (Fin)(WZ) |
41 |
Mr.Noel Stephens, JGM-III(WZ) |
42 |
Mr.S.N. Pradhan, DGM(HRD)(WZ) |
43 |
Mr.R.Srivastava,DGM/CS(WZ) |
44 |
Mr. Pravin Parmar, CRM (ADI)/WZ |
45 |
Mr. Virender Singh, CRM(BPL)/WZ |
|
|
South Zone |
|
46 |
Mr. V. Sriram, Regional Director (SZ) |
|
47 |
Mr. S.S. Jagannathan, JGM/OPS/SZ |
48 |
Mr.T.Mathivanan,JGM(HRD)(SZ) |
49 |
K. P. Damodaran, JGM(Ops/ ERNAKULAM) |
50 |
S.Gagarin, CRM, Bangalore |
51 |
Mr. R.K. Gupta, Manager(Fin.) |
52 |
Mr. K. Ravi Kumar, DGM (Hospitality) |
|
|
East Zone |
|
53 |
Mr. Vivek Srivastava, GGM (EZ) |
|
54 |
Mr. T.C.Nagley, GGM (East Zone-II) |
|
55 |
Mr. P.L. Sahoo, Manager(Fin) (East Zone) |
|
56 |
Mr. Amitava Deb, Mgr.(East Zone) |
|
57 |
Mr. Prasant Rai, Mgr.(HRD), East Zone |
|
58 |
Mr. Sanjay Mohanty, RM/Bhubneshwar |
|
59 |
Mr. L.Sakiya, CRM/Guwahati |
|
60 |
Mr. Anuj Datta, DGM(NJP) |
|
61 |
Mr. Rajesh Rana, RM/Patna |
|
|
South Central Zone |
|
62 |
G. Laxminarayana, GGM/SCZ |
|
63 |
S. Dilip Kumar, JGM(Fin.) |
|
64 |
A.V.S.Rao, Jr. GM (HRD) |
|
65 |
T. R. Ravinder, AM/CS/ Vijayawada Div. |
|
66 |
N. Sanjeeviah, AM(CS)/ Secunderabad |
|
67 |
B. Raja Rao, AM/Guntakal |
X. Monthly remuneration received by each of company’s Officers and employees
PAY STRUCTURE, ALLOWANCES AND PERKS FOR BELOW BOARD LEVEL POSTS
MANAGERIAL CADRE
|
Cadre/Posts |
IRCTC’S Pay scale on IDA pattern (Rs.) |
|
Group General Manager (E8) |
20500-500-26500 |
|
General Manager (E7) |
18500-450-23900 |
|
Addl. General Manager (E6) |
17500-400- 22300 |
|
Jt. General Manager (E5) |
16000-400 – 20800 |
|
Dy. General Manager (E4) |
14500-350 –18700 |
|
Manager (E3) |
13000 – 350-18250 |
|
Asst. Manager (E2) |
10750-300 –16750 |
|
Sr. Executive(E1) |
8600- 250-14600 |
|
Executive(E0) |
6550-200-11350 |
SUPERVISORY CADRE
|
Chief Supervisor(S4) |
6400-180-10000 |
|
Sr. Supervisor(S3) |
6000 – 160- 9200 |
|
Supervisor(S2) |
5600-150 –8600 |
|
Asstt. Supervisor(S1) |
5200 –140- 8000 |
WORKMEN
|
Cadre/Posts |
IRCTC’S Pay scale on IDA pattern (Rs.) |
|
W6 |
4600 – 120 – 7000 |
|
W5 |
4200-100 – 6200 |
|
W4 |
3800 – 90 – 5600 |
|
W3 |
3400-80-5000 |
|
W2 |
3200-70-4600 |
|
W1 |
3000-60-4200 |
XI. Budget allocated to each of company, plans, expenditures, disbursements made etc.
XII. Execution of subsidy programmes, concessions, permits or authorizations granted by IRCTC
XIII. Particulars of recipients of concessions, permits or authorizations granted by IRCTC
XIV. Details in respect of information held by IRCTC in electronic form
www.irctc.co.in, www.irctc.com
XV. Particulars of facilities available to citizens for obtaining information
including the working hours of Library, Reading Room , if maintained
for public use.
The company does not maintain any Public Library.
XVI. (The names, designations and other particulars of the Public Information, Officers; )
THE FOLLOWING OFFICERS OF INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. are the PIO & Appellate Authority At IRCTC/Corporate Office
Corporate Office
Sl.No
Name of the officer
(S/Shri)Designation Subject Nominated as 1 Smt. Vijaya Sinha GGM/DCS All Appellate authority 2. Sanjay Agarwal GM(Ops) IT Public Information Officer 3. R K Malhotra Jt.GM(HRD) HRDmatter 4. Rakesh Gogia Jt.GM(Fin) & CS Finance 5. Arun Shukla Jt.GM (Tourism) Tourism and Gen. Administration 6. S C Dubedi Dy.CVO Vigilance 7. Anil Gupta Manager (Catg.) Catering 8. Virender Singh AM(Catg.) Book stall related issues North Zone
Sl.No
Name of the officer
(S/Shri)Designation Nominated as 1 Vishnu Kumar GGM Appellate authority 2. Ajender Chaudhary AM Public Information Officer South Zone
Sl.No
Name of the officer
(S/Shri)Designation Nominated as 1 V Sriram Regional Director Appellate authority 2. T Mathivanan Jt.GM(HRD) Public Information Officer West Zone
Sl.No
Name of the officer
(S/Shri)Designation Nominated as 1 R D Sharma GGM Appellate authority 2. Noel Stephens Jt.GM Public Information Officer East Zone
Sl.No
Name of the officer
(S/Shri)Designation Nominated as 1 Vivek Srivastava GGM Appellate authority 2. Amitava Deb Manager (Catg.) Public Information Officer South Central Zone
Sl.No
Name of the officer
(S/Shri)Designation Nominated as 1 G Laxminarayan GGM Appellate authority 2. A V S Rao Jt.GM(HRD) Public Information Officer
XVII Other useful information
All remittances in connection with seeking information under RTI Act must be made through Demand Draft/Postal orders to be addressed to “IRCTC Ltd” .
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