Booking and cancellation for the train originating from Mumbai Site will not be available from 00:20 hrs to 02:30 hrs of 14/08/2017 due to maintenance activity. Inconvenience caused is deeply regretted.Booking and cancellation for the Chennai Site train will not be available from 00:20 hrs to 03:00 hrs of 13/08/2017 due to maintenance activity. Inconvenience caused is deeply regretted.
Passengers are advised to travel with the screen shot of ERS i.e. Virtual Reservation Message (VRM), SMS received from IRCTC along with any one of the prescribed identity card in original. Please save paper and environment and do not print the ERS unless it is extremely necessary to do so.
In case the ticket has been booked in advance before implementation of GST and the same is cancelled after implementation of GST, refund amount due as per refund rule shall be refunded to passenger. However, total amount of service tax charged at the time of booking shall not be refunded to passenger in cash/ shall not be transferred in the account in which transaction took place in case of e-Tickets etc. If cancelled between 01st july to 12 th july 2017 . For details please click here.
In order to help passengers and incentivise online payments, IRCTC Service charge has been waived off on booking of E-tickets and I-tickets from 23 Nov 2016 to 30 Sep 2017.
Opportunity for SHG's to get associated with E-Catering project of IRCTC whereby the SHG's will be allowed to sell food items to Railway Passengers. For details please click here.
Flexi Fare system for Rajdhani / Duronto & Shatabdi Train. Refund in case of train late more than 3 hours: In case train is late more than 3 hours, refund is admissible as per railway refund rules only when TDR is filed by the user before the actual departure of the train at boarding station and passenger has not travelled. IRCTC does not ask your credentials/bank OTP/password by any means.
Please do not share it with anyone.The timings of train no. 12378 have been preponed to 17.15 hrs from originating station NOQ w.e.f 9.3.2017 for 6 months. Please check from Indian Railways before boarding.Aadhaar verification for getting concessional tickets for Senior Citizens. Click here for details.About IRCTC Loyalty ProgramNever purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes.Such tickets are liable to be cancelled and forfeited without any refund of money, under section (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E-Ticket Agent Locator.IRCTC Loyalty Scheme is not available on any Android , IOS & Windows Apps.Loyalty Program NGeT: If you are facing issue during login, then kindly try to reset your password using Forgot Password Passengers can avail Wheelchair service provided by IRCTCAs per Ministry of Railways, 0.5% discount in base fare of season tickets shall be granted in case of digital payment w.e.f. 01-Jan-2017. Pickup & Drop facility with porter can be availed on IRCTC website. IRCTC is promoting Self Help Groups through its website. Interested Self Help Groups may contact at 011-23345300 or send queries to firstname.lastname@example.org. All India Security Help line No. 182: This facility enables the Railway passengers to avail immediate security related assistance from any place including Trains and Railway premises.”In case of partial cancellation, diversion or short termination of trains, E-Ticket passengers are required to file TDR as per refund rules to claim the refund.SMS delivery is subject to effective transmission from your mobile service operator and mobile carrier network availability. In case, you have not received Booking SMS, Please check “Booked Ticket History” before proceeding for new ticket booking. Travel Insurance facility is now available for Indian Railway passengers on booking their journey ticket by IRCTC website www.irctc.co.in.The functionality of preponement /postponement of journey date and train is not available at present for e tickets.International users should contact email@example.com for verification of their account at IRCTC after online submission of registration forms at www.irctc.co.in along with their nationality documents such as passport etc. for due verification. Register for IRCTC e-Wallet. The convenient way to book tickets on IRCTC. Click here to know more. Watch Rail Budget 2016."In case of train cancellation on its entire run from originating station to destination station by Railways, your full ticket fare will be refunded automatically. In cancellation required by user. In other case of partial train cancellation, train diverted, train short terminated etc., TDR is required to be filed up to seventy two hours of scheduled departure of the train at passengers Boarding station. Please visit refund rule for further details."An individual user can book a maximum of 6 tickets in a calendar month.Passengers can change Boarding station online before 24 hours of the scheduled departure of the train w.e.f. 28th Jan 2016. Click here to know more.Ticket booking through Internet is allowed from 00:20 Hrs to 23:45 Hrs.
Revision in child fare rule w.e.f 21.04.2016.If your pnr is not generated and payment is deducted at bank, the same will be refunded back in 3-4 working days.A verification call may be made for the bookings done between 10:00 am to 10:15 am and 11:00 am to 11:15 am to verify userid, pnr, passenger mobile number and passenger details. Any misleading information may lead to cancellation of e-ticket and an appropriate legal actionList of Cancelled/Diverted/Short Terminated Trains.Special Train.....Users are requested to delete browser cookies/cache if facing login problems or logout issue.
W.e.f 19/08/2015, entry of ID card details is not required at the time of booking for tatkal scheme . One of the passengers has to produce any one of the prescribed identity in original during the journey, failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly.Advance Reservation Period (ARP) for booking in trains is increased from 60 days to 120 days w.e.f 1st April, 2015. There will be no change in case of certain day time Express trains of lower time limits of ARP.Cases of fraudulent claims of refund are liable for legal action. Users registered on irctc.co.in are requested to update their user profile with valid address, email-ID and mobile number. The registrations with invalid address, email-IDs and mobile numbers are liable to be deactivatedExplore the religious places of India by Pilgrim Special Tourist Trains with IRCTCInternet booking is not permitted in the overseas train nos 14001,14002,14889,13108 & 13109.E-ticket confirmed through charting at originating station or at the previous remote location cannot be cancelled. The refund of such ticket will be processed through TDRMultiple logins at www.irctc.co.in are not allowed.IRCTC World class Executive Lounge available at New Delhi Railway Station."Passengers, other than natives of Arunachal Pradesh, require an inline permit (ILP) before taking up their journey to Arunachal pradesh through rail route."Salient Features of Premium Tatkal (PT) Quota on Dynamic PricingNow You Can Book Indian Railways Retiring Room Online.Money debited but ticket not booked ERS/VRM along with any one of the ten(10) prescribed ID proofs in original and the indication of the passenger(s) name(s) in the Reservation Chart will authorize the passenger(s) to travel on train.Pilgrim Special Tourist TrainsSalient Features of Premium Special Train on Dynamic PricingYou are allowed to do only one (1) booking in one user login session
except for return/onward journey between 0800 and 1200 hours. To do
another booking please logout and login again.Now get meals on your seat in the train. Just call 1800-1034-139 (Toll Free) & 0120-4383892-99 or SMS MEAL <PNR> to 139.Concession based Internet ticketing for physically challenged persons is available using the Photo Identity Cards issued by Indian Railways.IRCTC-UBI prepaid card is not available and remain offline between 08 hrs to 12 hrs.