Alerts & Updates

Forgone Senior Citizen Concession Since 1 April 2018 3810620
Claim Process for trip delay on IRCTC Tejas Express (Train No: 82501/82502)
Daywise Lucky Draw winners opting BHIM UPI Payment Mode on IRCTC
Lucky Draw Scheme for users opting BHIM/UPI Payment mode
Introduction of Convenience Fee for online booking of tickets through IRCTC w.e.f. 01-Sep-2019 : A Convenience Fee of ₹ 15 + GST will be charged for Second Sitting (2S) and Sleeper (SL) class tickets and ₹ 30 + GST for all other classes.
1. E ticket cancellation refund process is fully automatic. There is no human intervention required in the refund process. Users are requested not to share their account details in any form.
2. Users are requested not to share their booking and cancellations details on social media platforms to avoid misuse by miscreants.
3. Users are requested not to search Google and other similar platforms for IRCTC related queries as these platforms contain many miscreant mobile apps and solutions aimed at misusing user credentials. Users should refer to IRCTC website for all ticketing and refund related queries.

Provision of Linking of pnrs for two connecting journeys has been started w.e.f. 01-04-2019, Please refer railway board circular for more details.
Salient feature of connecting Journey Booking
Salient features of Vande Bharat Train
Terms & Conditions for booking Shri Sai Baba Darshan at IRCTC e-ticketing website
IRCTC e-ticketing website (www.irctc.co.in) is being migrated to TLS 1.2 and will not be accessible in Windows XP/Server 2003. Users may upgrade their operating systems higher than Windows XP/Server 2003.
Travel Insurance for E-ticket passengers will be OPTIONAL and Premium to be PAID by the customer while booking from 1-Sep-2018 onwards.
I-Ticket services through IRCTC website have been discontinued w.e.f. 01.03.2018.
Booking of Mumbai Suburban Season Tickets (MSST) through IRCTC website have been discontinued w.e.f. 01.03.2018. The MSST ticket can now be booked through ‘UTS’ Mobile App. The Mobile App ‘UTS’ can be downloaded from Google Play Store.