You may contact us

Customer Care No. : 011-39340000, 011-23340000 (language : Hindi and English)

Fax no. : 011-23345400.


For Railway tickets booked through IRCTC

General Information

I-tickets/e-tickets :

For Cancellation E-tickets :

For Mumbai Suburban Season tickets :


For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to For other queries on your IRCTC SBI card account, kindly email at

Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.