ACCRUAL FLOW

1)  When the IRCTC SOFT User logs in he is taken to the landing page as shown below. Here the soft user can view the
following information about his account.
      a. Total points available in his account .
      b. Railway, SBI Purchase points .
      c. Redeemable points shown in "Yellow".
      d. Non-Redeemable points shown in "Green".




2) When He clicks "Back to Plan my Travel" link on Left Nav, he is taken to "Plan My Travel" Page.
3) In the Plan My Travel Page the user fills all the mandatory fields for traveling.

4) if user selects class "First Class AC(1A)/AC 2-tier sleeper(2A)/AC chair Car" , on click of GO button
      a.  User gets a train list.
      b.  User selects the Train and clicks Book Ticket Button.
If class selected by user matches with one of the valid classes for accrual that is First Class AC(1A)/AC 2-tier
sleeper(2A)/AC chair Car , then he will get a train list.










5) In case the user selected an invalid class no accruals would take place to the loyalty members traveling on that ticket.
6) In case the user selected an invalid class no accruals would take place to the loyalty members traveling on that ticket.
      i. The user gets two options to choose from
                  1) Make payments
                  2) Replan
      ii. If the user select The make payments button accrual flow takes place ie , he is taken to payment          gateways and
after successful payments , the booking details are updated in the database wherein loyalty transaction details are
inserted with pending status in the database(only for non-blocked and          partial blocked accounts…ie. Not for fully
blocked accounts)
which would be credited to the passengers who are          loyalty members after 5 days of journey.



      iii.The user is displayed in the normal booking confirmation page.


 
Precautions(Accrual)
1.    In case the user selected an invalid class no accruals would take place to the loyalty members traveling on that ticket.
       In case the class filled by user does not matches with selected class for accrual.
2.    Points remain pending the Loyalty Members account which would be credited to the loyalty members account after
       expiry of 5 days from the date of journey.
3.    The point accrual will take place in their accounts as per their individual(Loyalty member only) base fare for off
       season 10% & 4% for peak season.
4.    The loyalty number should not be repeated for the same ticket.
REDEMPTION FLOW
1. An active Soft user will not be shown the Book Ticket through Redemption option.
a. In case he is redeeming for the first time from the partner points his partner points should be > 500 points.
b. or In case he is not redeeming for the first time from the partner points his partner points should be > 300.
c. or In case he is redeeming from railway points his Total railway points should be > 500.


2.In the Plan My Travel Page the Active Soft User would get the Book Ticket Through Redemption option and fills
in the travel details .
a.User checks the Book Ticket through Redemption and press the Go Button.

b.If He/She selects a class which is not allowed for redeeming a ticket, User is displayed a message
Only First Class AC, AC 2 tier & AC Chair Car are valid classes for redeeming the ticket.Please select
a valid class
or de-select the "Book Ticket through Redemption" option and click go.


c. If User selects the class for which redemption is allowed and clicks on go he gets to see the information that
"Only Confirmed/RAC tickets can be booked. For Redeeming ticket The Logged-in Loyalty member needs to
travel on that ticket. No other concession would be allowed & No Points would be accrued to your account in
case of redemption."

d. Then the user selects the train and clicks on book ticket button.

e. Details are displayed and the user clicks on book ticket button.
f. User gets the Passenger Details pre-filled with his loyalty information.Please fill in the loyalty number of the person logged
in to ensure Redemption of ticket on his account. You can enter more passengers on this ticket as a normal procedure.
g. He fills the loyalty no. and berth preference and submits the info.

h. Then if Total Partner Points+Total Indian Railway Points+Total Purchased points>=Total Ticket Fare. The user should
be displayed the Total fare details and
total Redeemable point to-date
and gives Make Payment and Replan Button.

i. User Clicks on Make Payment from Payment Options and is asked to enter password for his account.
j. On entering a correct password user gets the Redeem Details like ticket fare, service tax and total points redeemed.
k. User clicks on redeem button he is displayed the ticket confirmation page.


Precautions(Redemption)


1.    An active Soft user will be shown the Book Ticket through Redemption option        

       a. In case he is redeeming for the first time from the partner points his partner        points should be>500

       b. or In case he is not redeeming for the first time from the partner points          his partner points should be > 300

       c. or In case he is redeeming from railway points his Total railway points should be > 500.

2.   user is allowed for redeeming a ticket for Only First Class AC & AC 2 tier are valid classes       for   redeeming the ticket.

3.   Only Confirmed/RAC tickets can be booked. For Redeeming ticket The Logged-in Loyalty member needs to travel
on that ticket. No other concession would be allowed & No Points would be      accrued to your account in case of redemption.

4.   Please fill in the loyalty number of the person logged in to ensure Redemption of ticket      on   his account.
You can enter more passengers on this ticket as a normal procedure.

5.  If "Total Partner Points "+ "Total Indian Railway Points"+ "Total Purchased points" > =     Total  Ticket Fare.
The user will be displayed the Total fare details and total Redeemable point
    to-date.

6.  User gets the Redeem Details like ticket fare, service tax and total points redeemed.